渣打银行深圳分行招聘电话客服 Teleservices[香港地区]

渣打银行（中国）有限公司深圳分行
发布时间：2009-08-05
工作地点：深圳
职位：电话客服 Teleservices （香港地区）

主要工作职责：

透过电话为银行或信用卡现有客户提供即时查询及处理帐户服务。

职位要求：

·纯正粤语，同时拥有良好的英语读写能力，过大学英语四级以上者优先考虑；

·大专以上学历；

·客服工作经验，亦欢迎有潜质的经济管理类，外语类，传播类等相关专业应届毕业生应聘；

·熟练掌握个人电脑及软件的操作；

·具备良好的人际交往和沟通能力；

·能适应轮班制；

·能承受一定的工作压力。

此职位需要长期上夜班至凌晨三点或者通宵至次日9点（工作时间每天8小时，每周40小时）

Email：scb_hr@126.com
公司简要介绍：
渣打银行（中国）有限公司深圳分行-中国及香港区电话银行客户服务中心
About us:
Standard Chartered–leading the way in Asia, Africa and the Middle East.
We're listed on the London Stock Exchange and the Hong Kong Stock Exchange, and are in the top 25 FTSE-100 companies by market capitalisation. With a strong focus on attractive growing markets, we combine global capability with deep local knowledge. We're passionate about our customers' success, and have won major awards in every region in which we operate.
渣打银行于1858年在上海开设首家分行，近150年在华经营从未间断。2007年3月27日，渣打银行（中国）有限公司成为第一批本地法人银行。这充分显示了渣打对中国市场的承诺，以及其作为外资银行在中国银行业内的领导地位。
渣打银行中国及香港区电话银行客户服务中心于2007年11月20日在深圳安联大厦隆重揭幕，为渣打银行中国内地和香港特区两个市场的相关个人银行客户提供包括业务咨询、售后服务、及电话营销等多方面的服务，为电话银行扩展需要，现诚聘有意于银行领域发展的英才。
Learning and Development培训与发展：
Your development is critical to our future business success. Our bank's performance will only continue to improve if we develop our people - you. To develop our people is to invest in our future. We know you have the motivation to succeed, to be good at your job and to progress as far as you can.
We provide different training programmes to meet different needs and we help each staff to build up the personal strengths through Staff Learning & Development Plan:
Orientation 基础培训- Every staff who join Standard Chartered Bank in China will have a 2-3 day comprehensive orientation to get a feel about the Bank and its businesses. Also, it is a good chance to meet with seniors & colleagues and to build up the team spirit.
Product Training产品培训-We provide product training e.g. credit card product training, personal load training, etc. to help the staff related to learn more about the products that the Bank is providing.
Skill Training 技巧训练- We provide a lot of skill related training e.g. credit workshop, sales and negotiation skills, etc. to help staff enhance their skill in particular aspects.
Role-play Training 模拟训练- We provide a lot of role play training and attachment to increase staff's exposure.
Self-learning 自学课程- We send out learning package to staff for them to study on product knowledge, compliance knowledge, etc. and staff will have e-learning assessment on-line.
You have the ambition
we provide the opportunity
Whether you're an experienced banking professional or just starting out, a career at Standard Chartered will give you exciting promotion opportunities in our business.
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More Detail about us公司网址。
Please refer to our website at www.standardchartered.com for more detail about us.
公司联系方式：
公司网站：http://www.standardchartered.com
地    址：深圳市深南东路5002号地王大厦48楼10-11单元   
联 系 人：人力资源部
电子邮箱：scb_hr@126.com